![]() ![]() On the license server, click Start, click Run, type cmd, and then click OK.Ģ. To determine if there is a network connectivity problem between the license server and the domain controller:ġ. To perform these procedures, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.ĭetermine if there is a network connectivity problem ICMP is the TCP/IP protocol that is used by the ping command. Therefore, before performing these steps, check whether the firewall or Internet Protocol security (IPsec) settings on your network allow Internet Control Message Protocol (ICMP) traffic. Note: The following procedures include steps for using the ping command to perform troubleshooting. To perform these tasks, refer to the following sections. ![]() Perform additional troubleshooting steps, if necessary, to help identify the cause of the problem. To resolve this issue, identify and fix any network connectivity problems between the Remote Desktop license server and the Active Directory domain controller by doing the following:ĭetermine if there is a network connectivity problem by using the ping command. Resolution steps for the following event IDs: 4108, 4107 To resolve this issue, check the event ID, and then view the troubleshooting information for that event in the sections below. This unit monitor does not contain any causes. If the license server is installed on a domain controller, the Network Service account must also be a member of the Terminal Server License Servers group. RDS Per User CAL tracking and reporting is supported only in domain-joined scenarios because the information about the RDS Per User CAL that has been issued to a user is stored as part of the user account in Active Directory Domain Services (AD DS).įor RDS Per User CAL tracking and reporting to work, the computer account for the license server must be a member of the Terminal Server License Servers group in AD DS. In Windows Server 2008 R2, you can use the Remote Desktop Licensing Manager tool to create (generate) reports to track the Remote Desktop Services Per User client access licenses (RDS Per User CALs) that have been issued by a Remote Desktop license server. Remote Desktop Services Per User Client Access License Tracking and Reporting Alert ![]() Description: This object monitors the Remote Desktop Services per user client access licenses.Remote Desktop Services Per User Client Access License Tracking and Reporting Monitor ![]()
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